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Safety – at the heart of all our thinking.

The Integral Safety Concept from Mercedes-Benz divides vehicle safety into four phases:

Phase 1: safe driving.

Phase 2: in critical situations.

Phase 3: in an accident.

Phase 4: after an accident.

To reduce consequential damage after an accident and support the work of the rescue services, a number of different actions are initiated, depending on the type and severity of the accident:

  • Best possible protection: the engine can be turned off automatically and the fuel supply can be cut off.
  • Eye-catching lighting: The hazard warning lights and interior emergency lighting can be automatically activated, to prevent secondary accidents and make it easier for rescue teams to find the vehicle involved in the accident.
  • Making escape easier: the door locking mechanism can be automatically released.
  • Better rescue possibilities: Crash joints between the wing and the door can make opening the doors after a frontal collision easier.
  • Helpful connection: The Mercedes-Benz emergency call system (available for the entire life of the vehicle in many European countries; part of COMAND Online) can automatically make an emergency call through a mobile phone which is switched on and connected with the vehicle as soon as the restraint system has recognised that an accident has occurred. At the same time it communicates GPS position data and other information to the Mercedes-Benz emergency call centre. It will then be possible to talk to the centre. The emergency call system can also be triggered manually [1].

[1] Requirement: an active Internet connection.

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