Digital Owner's Manual.

Interactively experiencing vehicle functions.

Ask Mercedes app


Your intelligent virtual assistant.

Ask Mercedes app


Your intelligent virtual assistant.

The image shows the key visual for Ask Mercedes. It depicts a smartphone with the following screen content: "Any questions?" and the halo as well as three dots below. The halo is also in the background with colours running from magenta to cyan.

Long-winded searches and browsing Owner's Manuals are a thing of the past. Thanks to Augmented Reality, Ask Mercedes comprehensively and descriptively explains all important functions in your Mercedes.

You would like to know how your parking assistance systems work? Or how to pair your mobile with your vehicle? Ask Mercedes shows you how. You can also ask questions and chat using many channels, such as the app, Facebook Messenger, Google Home or Amazon Alexa. You will require the Ask Mercedes app to use the augmented reality function. Download it now free of charge or chat in Facebook Messenger.

Please note that you must not use the Ask Mercedes app when driving.
Ask Mercedes is currently available for the new E-Class and S-Class. Additional model series will follow in 2018.

Guides app


Owner's Manuals for smartphones or tablets.

Guides app


Owner's Manuals for smartphones or tablets.

The photo shows several, upright smartphones with running Guides app.

Mercedes-Benz Owner's Manuals for your smartphone and tablet: with the Mercedes-Benz Guides app, you can use your smartphone or tablet to access instructions and search functions for your Mercedes along with useful tips, e.g. for breakdown assistance. These Owner's Manuals are not yet available for all vehicle classes.

Online Owner's Manual


All you need to know for safe operation. Including for older models.

Online Owner's Manual


All you need to know for safe operation. Including for older models.

Easily and interactively discover vehicle functions with the Online Owner's Manual.

Get to know the functions, understand the operation and gain valuable insights: the Online Owner's Manual gives you interactive access to a wealth of information about your vehicle. Learn important and interesting details by browsing the text, images and graphic animations.

Mercedes me Adapter


Connected in a jiffy.

How to activate the Mercedes me Adapter.

Mercedes me Adapter


Connected in a jiffy.

How to activate the Mercedes me Adapter.

It's easy to activate the Mercedes me Adapter and the smartphone app.

Whether you are activating your Mercedes me Adapter for the first time or need help to reactivate it, e.g. after a service: our detailed step-by-step guide shows you how to connect with your Mercedes-Benz within minutes.