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Accident & breakdown assistance.

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Accident & breakdown assistance.
The Mobilo mobility solution is designed to assist Mercedes-Benz owners in the event of a technical breakdown. The photo shows a villa in the mountains with a large pool.
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Mobility solutions


The Mercedes-Benz mobility solution.

The Mobilo mobility solution comes as standard with every Mercedes-Benz car and is renewed free of charge after every
Mercedes-Benz service – for up to 30 years.

Mobility solutions


The Mercedes-Benz mobility solution.

The Mobilo mobility solution comes as standard with every Mercedes-Benz car and is renewed free of charge after every
Mercedes-Benz service – for up to 30 years.

Fast, on-site assistance - 24/7 and free of charge.

Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
Bei einem ungeplanten Aufenthalt bleiben Mercedes-Besitzer europaweit mobil - mit Mobilo.
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Fast, on-site assistance - 24/7 and free of charge.

In the event of a breakdown, an accident, a minor mishap or vandalism, please do contact us.

Mercedes-Benz Service Hotline: 356 2778 0305

Breakdown assistance for the deaf and hard of hearing is available via the following email address: hls.deu@cac.mercedes-benz.com.
Please include the vehicle data, owner's details, a description of the symptoms, and the breakdown location in the email.

If the worst comes to the worst, you can call upon over 3000 authorised Mercedes-Benz service partners in over 40 European countries - one of Europe's largest service networks.

The previous product called MobiloLife is valid for vehicles first registered between 24 October 1998 and 31 March 2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.