Around the clock: Mercedes-Benz Service24h.
We get you back on course day and night.
There's one thing that always travels with you aboard your new vehicle: the feeling of being safe on the road. And in the unlikely event of your vehicle ever suffering a breakdown, the professional Mercedes-Benz Service will help you to get to your destination.
We are always there for you.
You can contact us anywhere in Europe by calling the freephone number 356 277803051 around the clock 365 days a year (or alternatively by selecting MB Contact2 in your radio's address book). A Mercedes-Benz service technician will assist you and get your vehicle running again - in most cases at the site of the breakdown.
In the event of immobility due to a technical failure, the standard Mercedes-Benz MobiloVan breakdown assistance3 takes over the costs for many services. For example: on-the-spot assistance, towing, replacement vehicle, taxi, hotel and more. In addition, in the first two years after initial registration Mercedes-Benz MobiloVan offers special mobility services in warranty and goodwill cases.
Free of charge only if call is from Malta.
Requirement: radio ex works, connected to mobile phone which is operationally ready. Only costs for calls between the mobile network and landlines are incurred.
Mercedes-Benz MobiloVan applies to the most recent version of the Sprinter, Vito and Citan.
MobiloVan is initially valid for 2 years without service restrictions for all vehicles with initial registration date from 01.10.2012 and cover subsequently renews from service to service at authorised Mercedes-Benz Service Partners for a period of around 30 years.