MobiloVan Private customers | Mercedes-Benz

Mercedes-Benz MobiloVan.

And on goes the journey. Taken care of with Mercedes-Benz MobiloVan for my van.

Up to 30 years' assured mobility.

We have faith in our vehicles. So much faith that you can enjoy Mercedes-Benz MobiloVan cover for up to 30 years – at no extra cost to you. It suffices that you have your vehicle serviced and maintained on a regular basis by an authorised Mercedes-Benz service partner. Thereafter, Mercedes-Benz MobiloVan cover is automatically extended up until the next service due – for up to 30 years. Mercedes-Benz MobiloVan cover can be reactivated at any time, even if the last service was several years ago.

Validity Extension Re-entering

from first registration 01.10.2012 for all Sprinter, Vito and Citan models.

until the next service by an authorised Mercedes-Benz service partner is due.

possible at any time through maintenance by a Mercedes-Benz service partner.

Basic contractual period 2 years Extension from maintenance to maintenance until up to 30 years after initial registration
In the event of technical breakdowns and workshop visits under warranty or goodwill terms, you benefit from numerous mobility services.  In the event of technical breakdowns, you benefit from numerous mobility services.

We'll keep you on the move with these services.

Which vehicles qualify for this mobility package?

Mercedes-Benz MobiloVan is valid without any mileage restrictions for every Citan, Sprinter, Vito and Marco Polo ACTIVITY

  • with initial registration on or after 01.10.2012,
  • sold and delivered by Mercedes-Benz Group AG or the Mercedes-Benz sales organisation in the coverage area
  • and which is registered and being operated in these countries at the time of claiming the benefit.
  Services in the case of Technical breakdowns Workshop visits for warranty and goodwill cases
(> 2 work hours)1
    2 years from first registration, thereafter from maintenance to maintenance for up to 30 years First registration
  Technician's travel: payment of expenses for travel to and from the breakdown site. x  
  On-site assistance for small repairs up to € 150.00 incl. VAT (further material costs for tyres, batteries, keys as well as operating materials and consumables are excluded from the cost coverage). x  
Towing: to the nearest authorised Mercedes-Benz service partner. x  
Taxi/chauffeuring service/public transport up to a maximum of € 75.00 incl. VAT in case of breakdown or for workshop mobility. x x
Vehicle delivery service within a radius of 50 km of your authorised Mercedes-Benz service partner. x x2
Replacement vehicle: for the duration of the repairs, up to 3 working days. The customary market conditions apply for this benefit (e.g. excess for rental vehicles). Type of vehicle subject to availability. Other costs such as service fluids/consumables etc. are not covered. x x3
  Flight/train/bus for one round trip up to € 400.00 per person incl. VAT for you and your fellow travellers. x  
  Hotel room with breakfast for the duration of the repair up to three working days and up to € 400.00 per person for you and your fellow travellers. x  

Valid for repairs lasting longer than two hours performed in connection with new vehicle warranty, liability for material defects or as goodwill repairs. Please contact your authorised Mercedes-Benz Service Partner in good time so that they can make plans for your mobility while your vehicle is in the workshop.


Including vehicle collection service.


Alternatively to the other mobility services.

Mercedes-Benz MobiloVan doesn't stop at the border.

Mobility without borders throughout Europe.

Set your aims on the farthest horizons. We will help you to reach them.

Mercedes-Benz has one of the closest-knit service networks in Europe. Around 3000 authorised Mercedes-Benz service partners are there to help you continue your journey if you should ever need them. Our professionals are there for you around the clock.

When on the road almost anywhere in Europe, you can claim the benefits of Mercedes-Benz MobiloVan. 1 


Does not apply to overseas departments or territories.

Albania Great Britain Montenegro
Andorra Greece Netherlands
Austria Hungary Norway
Belgium Iceland Poland
Bosnia & Herzegovina Ireland Portugal
Bulgaria Italy Romania
Croatia Kosovo Serbia
Cyprus (North & South) Latvia Slovak Republic
Czech Republic Liechtenstein Slovenia
Denmark Lithuania Spain
Estonia Luxembourg Sweden
Finland Macedonia Switzerland
France Malta Turkey1
Germany Moldova Ukraine
Gibraltar Monaco  

Valid for initial registrations on or after 01.09.2013.